Empathy is often measured on a scale with two opposing poles. Humans, directed by human nature, are typically “self-oriented” or “other-oriented”. Both can be good, and the degree to which you will see someone’s empathetic behaviors will vary in most situations.
Self-oriented individuals tend to be more focused on themselves and less likely to identify as a team member. It doesn’t mean they can’t work well in a group setting, but it also suggests they will focus on the work assigned to them, and they may be disinterested in helping others – even when asked.
Across the long term horizon, employers have seen a continuous shift in the applicant pool for every position in a distribution operation. Compare the industrial revolution through the Second World War and then jump to today… the processes are similar, but the jobs are very different. Across your career, you will see tremendous shifts in behavior and technology offerings intended to make the people and processes more efficient. The one constant however, is the DNA of Success.
With decades of warehouse, manufacturing, and logistics experience, we understand the challenges you face when building a team or an organization.