The rules of supply and demand are seen throughout the greater economy daily. But rarely are they as apparent as they are in Q4’17 as organizations scramble to add headcount ahead of the coming eCommerce wave that will reflect nearly 13% of retail sales in 2017. This trend is widely forecasted to increase over the next 5 years and even the conservative estimates are significant. What this means to many is that adding new workers will be challenging (less supply) and more expensive. Furthermore, retaining current staff in the face of rising wages will be equally challenging. Many firms have turned to alternative technologies including voice-directed picking solutions to offset the higher overall labor cost with greater productivity bringing down the cost per unit (picked) in every scenario.