Tackling the holiday hustle with technology
Mobile working means warehouse teams can utilize voice technology to collaborate efficiently, and provide real-time status updates to management about order completion levels. Fulfillment processes must be well-defined, but flexible enough to endure high volume days, holidays, and flash sales, when the pressure is on the warehouse to run smoothly. In cases where voice enabled technology has also been introduced, productivity can be further improved through the ability to work hands-free. Peak periods strain warehouse operations, and the strategy of stretching a sale over several days, or suspending express delivery during a sale can keep picking production smooth and successful. Almost 40% of Black Friday purchases were completed on smartphones in 2017; and yet, the technology we use in our personal lives can be more advanced than the systems that support us at work. Upgraded, intuitive software and voice technology raises productivity, efficiency, and adds the ability to scale up by adding temporary help for the holiday rush.